Create New Review (Admin Access):

Allow the admin to create reviews for services or products manually. This can be useful for testing purposes or for responding to reviews that need to be displayed on the platform.

The admin should be able to enter a rating (e.g., stars), a review comment, and associate it with a specific user or service.

Edit Customer Reviews:

Provide an option for admins to edit customer reviews. This can be useful if there's a typo or if a customer updates their review.

Admin should be able to modify the rating, comment, and any additional feedback provided by the customer.

Delete Reviews:

Admins should have the ability to delete any review, whether it's a customer review or an admin-created review.

This option can be for removing inappropriate, fake, or spam reviews.

Approval Process (Optional):

Add a feature where reviews are pending approval before being posted publicly. The admin can review and approve or reject the reviews.

Moderation:

Admins can also flag certain reviews for further investigation, such as those containing inappropriate language or violating policies.

Search & Filter Reviews:

Allow the admin to search reviews by user, rating, date, or keywords.

Enable filtering options to view reviews from specific dates or services.

Notifications:

You may want to notify the admin when a new review is submitted, allowing them to take quick action.